FAQs


The rates are all UPS based and are calculated using the UPS online web page. If your or our server is not able to reach the UPS web site, a default setting of $1.50 or 0 will be shown. Should this occur, the actual shipping charge will be calculated at the time of order processing and added to the bill. Some destinations may require extra shipping charges which are not reflected at the time of order.Should this occur, you will be notified by email prior to shipping. International orders may be subject to local and government taxes and duties. Consult your government authorities for more information.

Any package which is refused or re-routed, and results in a surcharge due to an error by the customer , is the responsibility of the customer. In some instances, drop shipped items may incur an additional shipping charge. You will be notified of this charge by email prior to shipping. Any package which is refused or re-routed, and results in a surcharge due to an error by the customer , is the responsibility of the customer. In some instances, drop shipped items may incur an additional shipping charge. You will be notified of this charge by email prior to shipping.