Returns

Hi, do you need to return something you purchased from us?

Ruggers
121 Union Street
West Springfield, Massachusetts, USA
01089
413 746 9554

customerservice@ruggers.com

If you'd like to return a product that you purchased within the last 30 days, you can return it to the address above. Please include a copy of your receipt and include a note detailing the reason for your purchase, and what you would like (exchange, credit, refund, etc). Footwear and clothing must be unworn and with their original tags. (Tip: please try your shoes on inside first).

If your product has been embellished, it can not be returned or exchanged.

In the event that you've received defective merchandise, please call us before attempting to use the product.